ツアーについて:

We offer Grand Canyon tour narration in several languages on our air transportation tours. Most helicopter narrations are available in: Spanish, German, Portuguese, Italian, French, Dutch, Chinese, Cantonese, Mandarin, Korean, Japanese, and English. Most airplane narrations are available in: Spanish, German, Russian, Swedish, Portuguese, Italian, Greek, French, Dutch, Thai, Indonesian, Cantonese, Mandarin, Korean, Japanese, and English.

All passengers booked on a tour must have government-issued forms of identification, NO EXCEPTIONS.

All of our tours operate 364 days a year. Our tour offerings are limited to bus and airplane tours on Christmas day.

ラスベガスのストリップと中心街にあるほとんどの主要ホテルにお迎えに上がります。

No. We offer hotel pick-ups only.

Yes, we do pick up from McCarran International Airport.

ほとんどのツアーとフライトでは、早朝から午後の遅い時間または夕方まで幅広い出発時間が設定されています。

通常、クリスマスを除いて一年中ツアーを運営しております。クリスマスには、飛行機およびバスツアーのみ催行されます。

We offer hotel pick-ups only. However, a passenger does not need to be staying at a hotel to be picked up at one. Passengers can travel to the nearest major hotel and be picked up by one of our shuttles. Please contact reservations to make arrangements at (702) 736-7243 or toll-free at (888) 635-7272.

Our groups and incentives department would be happy to assist you. Please click here for more information.

予約について:

We use industry standard security methods and encryption to protect both your credit card and your personal information during the booking process.

Please click here for our full cancellation policy. Additionally, the "Cancellation Policy" link can be found at the bottom of every page under "Helpful Links".

Of course! We are happy to take bookings on arrival. However, better prices are available online and our helicopter and airplane tours often sell out. It is recommended that you book in advance.

Please contact our reservations department. Note that our cancellation policy will apply.

予約後すぐに受注書をお送りします。この受注書は、当社が必要な情報をすべて受領し、クレジットカードが正常に処理されたことをお知らせするものです。24 時間以内に、ご予約時に入力された電子メールアドレス宛にツアー確認書を送信します。

もちろん可能です。ただし、価格はオンラインの方がお得になる場合があります。

No-show reservations will be cancelled if the passenger has not checked in at least 45 minutes prior to flight time. Our full cancellation policy will apply.

We have a variety of group service programs available to you. Small groups can even be booked directly on our website. See our Groups and Incentives page for full details.

当社の予約センターには知識の豊富なスタッフが常駐しております。ご予約が無事完了できるようお手伝いいたします。

We go to great lengths to ensure that your booking confirmations get through to you. However, spam filters and automatic mail sorters can cause your confirmation email to get lost. If you have not received your confirmation please feel free to contact our reservations center.

Depending on the complexity of your request, it could take slightly longer than 24 hours to respond. We do not wish to waste your time with pointless emails and as such we will only respond with emails of substance. If you have an urgent need please feel free to contact our reservations center at (888) 635-7272 or (702) 736-7243.

はい、かかります。ただし、サーチャージはオンラインで予約されるすべてのツアーの価格に既に含まれています。

Airplanes and helicopters have a maximum weight capacity as well as other restrictions on that govern the balance of the aircraft. All airplane and/or helicopter passengers will be weighed at time of check-in. Passengers exceeding 299lbs (135.91kg / 21.36 stone) will be charged a fee for an additional comfort seat. This fee is based on the product and ranges from $50 to $200.

変更について:

Passenger name changes can be made by contacting our Live Chat Help or you can contact our reservations department at our toll-free number: 1(888)-635-7272.

Unless specified, most of our tours may be changed or cancelled without penalty up to 24 hours prior to flight departure, subject to availability. We suggest to review the terms and conditions on your confirmation letter to verify these details. You may contact our reservations center to make modifications to your reservation.

No, coupon codes need to be mentioned at the time of booking. Coupons have limited offer dates, expiration dates, or are based on availability.

Unless specified, most of our tours may be changed or cancelled without penalty up to 24 hours prior to flight departure, subject to availability. We suggest to review the terms and conditions on your confirmation letter to verify these details.

Contact our reservations center for assistance. Please note that cancellations within what is stated on your confirmation letter are subject to our cancellation policy.

質問の答えが見つかりませんでしたか? (888) 635-7272 または (702) 638-3300 までお電話ください。こちらに載っていないご質問にお答えいたします。